Return Policy

**Right of return**

The customer has the right to return the product when the following conditions are met:

- Return request must be submitted within 15 days of receiving the order.

- The request was made in error.

- The product has a manufacturing defect.

- The product does not match the requested product.

* All of these terms will be accepted if the product is in its original condition, unused, and undamaged.

* An email will be sent to you if your application is accepted or rejected.

When your return request is accepted, you will need to send the product back to us via a shipping company, with insurance against loss or damage to the products - this step is necessary because the customer will be responsible in the event of loss or damage to the product. Shipping charges remain the customer's responsibility.

On the other hand, if the order is shipped by mistake from our side, we will take full responsibility and bear the shipping company costs.

Refunds will only be made through the original payment method.

**For compensation:**

- If the product is returned within 7 days of delivery, refunds will be made only through the original payment method.

**Cancellation Policy**

Customers can cancel an order within 24 hours via phone or email available on the Contact Us page. The refund will be initiated within 24 hours and may take up to 14 business days to complete.